To succeed, your business needs to reach goals within your set deadlines. For instance, you need to sell a particular number of products, convince customers to support you, and market your services to increase revenue. These require efficiency and productivity, which many businesses and their employees may struggle with. In fact, a study found that it takes around 23 minutes for most workers to return to a task after an interruption, whether answering a colleague’s question or replying to an email. Thus, handling many tasks at once may be counterproductive.
Luckily, there are ways to bypass this. Our article How These Eye-Opening Prioritization Hacks Will Help You Move Forward recommends accomplishing time-sensitive tasks first. In doing so, you can stick to your schedule and fulfill your goals. You can take this tip even further by using modern technology to automate lower-priority tasks. Using the right software, you can accomplish several tasks without spending too much time on less important responsibilities and risking losing productivity and revenue. To find out what tasks your business can automate, keep reading below:
Social media posting
Promoting products and services on social media is a norm for many businesses, as it allows you to reach both local and international markets. However, manually doing this is time-consuming, requiring waiting for the best time to post and switching between multiple channels. Fortunately, you can use social media scheduling programs to streamline this task and increase efficiency.
Sprout Social’s social media management software offers simple scheduling across different platforms, cross-channel social media analytics and interactions, and social listening services to help you analyze online conversations about your brand and learn about your audience. You can save the hours you’d usually spend on social media posting and learning extensive technical analysis skills for optimizing online marketing campaigns. Instead, you can automate social media posting with a few clicks and help more people discover your business, securing better revenue without sacrificing productivity and time.
Contract renewal
Continuing your partnerships with suppliers, stakeholders, and other business partners is necessary to keep your company afloat. Through these professional relationships, you can network, get funds, and build trust. Unfortunately, manual contract renewals can be challenging, as it’s difficult to stay updated on changes, access necessary contract documents, and sign contracts on time.
Automation can help streamline this process by making accessing and signing the contracts on a single platform easier. SOFTRAX’s contract renewal software is capable of doing this, in addition to keeping all sensitive information secure and safe from leaks. It helps you track contracts’ status throughout the renewal process and access all the data needed for timely renewals. You can also set automatic signing dates, which is helpful for long-time business partners with whom you’ve renewed several contracts. Automating this task can save time and secure revenue as you extend your partnerships.
Customer service
Attending to customers’ inquiries and complaints is necessary to give them good service in exchange for their support and loyalty. Sadly, handling multiple messages and calls not only takes up a lot of time but can result in several mistakes. To address this, consider automating your customer service tasks.
You can get AI chatbots to answer simple inquiries, assign agents to more complicated cases, and report on support requests. The customer service platform Gladly utilizes AI and automation tools to suggest personalized responses to queries, improving customer satisfaction. It can also create automated conversation threads where people can easily find resolutions to common problems—like tracking orders and returning packages. With this, you can be assured that your customers’ issues are handled promptly and without error, improving their experience with your brand and ensuring they continue buying your products and services.
Data backups
Critical business records, like customer data and permits, can disappear due to faulty electronics, theft, and computer viruses. Losing these can temporarily halt your operations and affect revenue. This is why backing up your data is necessary. Still, manually sorting and uploading digital files to a hard drive or online storage can take hours out of your workday.
You can accomplish this by using backup software. Druva Data Resiliency Cloud is specifically made to help businesses track, hold, and monitor data for regulatory and legal compliance. It offers cloud app integration, so you can have a centralized system to manage or recover data—wherever it may be. By automating backups, you can efficiently keep copies of sensitive business data and avoid losing revenue due to lost files.
Automating tasks allows you to focus on other aspects of your business that need human intervention. In doing so, you can improve your productivity, efficiency, and revenue, allowing you to achieve business success.